Users' Committee

What is the Users' Committee?

The Mackay Rehabilitation Centre Users' Committee is a vehicle for Mackay Rehabilitation Centre’s clients and their families to participate in the life of the Centre in ways that have a direct and positive impact. The Committee offers programs that address common interests of families with special needs.

The role and functions of the Users' Committee, as defined by the Act respecting health services and social services (articles 209-211), are to:

• inform users of their rights and obligations
• foster the improvement of the quality of living conditions of users
• assess the degree of satisfaction of users with regard to the services obtained from the institution
• defend the common rights and interests of users or, at the user's request, his or her individual rights and interests as a user, before the institution or any competent authority
• accompany and assist a user, on request, in any action he or she undertakes, including the filing of a complaint.

Together we can make a difference in each other's lives. Please consider giving some time and joining the committee. To reach us:

Email:  User's Committee
Telephone: (514) 482-0500 extension 475
TTY: (514) 482-0487
Fax: (514) 482-4536